Privacy Policy

Onsiteable Pty Ltd (ABN 37682638437) ("Onsiteable", "we", "our", or "us") is committed to protecting your privacy and handling your personal data in accordance with applicable privacy laws. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our website and mobile application (together, the "Services"). Appendix A includes country-specific terms applicable to Australian users.

By using the Services, you agree to the terms of this Privacy Policy and the Onsiteable User Agreement. If you are under the age of 18, you are not permitted to use the Services.

We may update this Privacy Policy from time to time. If material changes are made to the way we handle your personal data, we will notify you via your account, email, or other contact methods. We encourage you to review your account regularly for updates.

1. Information We Collect

1.1 Information You Provide

We collect personal data when you register or interact with the Services, including:

Full name, address, email, and phone number
Date of birth and gender
Credit card and bank details (processed by third-party providers)
Location information
Employment and service-related data (e.g., resume, skills, education, qualifications, preferences)

We also collect user-generated content, transaction details, service history, feedback, and application data submitted via third-party job application tools.

If you choose not to provide this information, we may be unable to offer you the Services or fulfill our contractual obligations.

1.2 Information Automatically Collected

We may collect technical and usage data via cookies or similar technologies, including:

Device and connection details (e.g., IP address, browser type, referral URLs)
Usage behavior (e.g., pages visited, time spent, clickstream data)
Location data (e.g., GPS signals, IP-based region inference)

Please refer to the Cookies and Similar Technologies section below for more detail.

1.3 Information from Third Parties

We may receive information from:

Social media platforms (e.g., Facebook, LinkedIn, Twitter)
Identity verification providers
Background check agencies
Marketing and data partners

2. Use of Your Personal Data

We use your personal data for purposes including:

Verifying identity and enabling access to the Services
Securing and maintaining the integrity of the platform
Providing personalised content and marketing
Enhancing user experience and improving our services
Facilitating transactions and service agreements between users
Fulfilling legal obligations and resolving disputes
Conducting analytics and generating aggregate insights
Sending promotional or service-related communications (with your consent)

We may also use profiling and analytics tools to understand usage patterns and market trends. Sensitive data is not used for such purposes.

3. Cookies and Similar Technologies

Onsiteable uses cookies and similar technologies to enhance user experience, including:

Strictly Necessary Cookies – essential for core functionality
Functionality Cookies – store preferences and enhance content delivery
Performance Cookies – gather data on user interaction for improvements
Advertising Cookies – tailor content and measure ad effectiveness

You may control cookies via browser settings. However, disabling cookies may impair the functionality of the Services. For more on Google Analytics opt-outs, visit: Google Analytics Opt-Out

4. Sharing Your Personal Data

We may share your data with:

Affiliated Entities – for operational purposes
Service Providers – to perform technical, verification, or support services
Analytics and Advertising Partners – for usage tracking and targeted marketing
Other Users – where interactions or transactions occur
Regulators and Law Enforcement – as required by law or in legal disputes
Prospective Buyers – in connection with business transfers or acquisitions
Others with Your Consent – as necessary to fulfill your requests

5. Data Security

We take reasonable measures to protect your data but cannot guarantee absolute security. Your account is protected by a password; you are responsible for safeguarding your login credentials.

6. Third-Party Services

The Services may contain links to third-party platforms (e.g., PayPal, verification providers). We are not responsible for their privacy practices and encourage reviewing their privacy policies before sharing data.

7. International Transfers

Your personal data may be transferred to and processed in countries outside your residence, including Australia.

8. Marketing Communications

You may opt in or out of receiving promotional materials during registration or via account settings. You can also unsubscribe from marketing emails using the provided links or by contacting us directly. Onsiteable may still send you transactional or service-related messages.

9. Your Rights

You may:

Request access or correction of your personal data
Withdraw consent at any time
Object to certain processing (where applicable)
Request deletion of your personal data by selecting “delete account”

Some rights may be limited by law or necessary operational practices.

10. Data Retention

We retain personal data only as long as necessary for the purposes outlined or to meet legal obligations. When no longer required, we will securely delete, destroy, or anonymize it.

11. Children’s Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect data from children. If you believe a child has submitted data, please contact us.

12. Contact Us

For privacy-related inquiries, please contact:
📧 Email: bowen@onsiteable.com.au

Appendix A: Australia-Specific Terms

If you are an Australian user:

“Personal data” includes "personal information" as defined in the Privacy Act 1988 (Cth)
We obtain your consent before handling any “sensitive information”
You have rights to access and correct personal information held about you
Complaints about handling of your data can be lodged via our contact details. We aim to respond within 30 business days